Ibayar88 Privacy Policy – Our Commitment to Protecting Your Data
User privacy is a top priority at ibayar88. This policy outlines what information we collect, how it is used, how it is protected, and your rights as a user of our platform in Malaysia. Please read this policy carefully in full.
Effective Date: 1 January 2026 | Version: 2.0
1. Information We Collect
When you register and use the ibayar88 platform, we collect several categories of information to ensure our services are delivered securely and effectively. All data collection is carried out transparently and solely for the purposes stated in this policy.
Account Information
- Full name, email address, and mobile number registered during account creation.
- Date of birth for age verification purposes (18 years and above).
- Passwords are stored in encrypted format — we do not store passwords in plain text.
- Profile information updated by users from time to time.
Device and Browser Information
- IP address, device type, operating system, and browser version used to access the platform.
- Access log data including login times, pages visited, and session duration.
- Your device's language and timezone settings.
Payment Information
All deposit and withdrawal transactions on ibayar88 are conducted in Malaysian Ringgit (MYR). We record transaction details including amounts, payment methods (such as FPX or e-wallets), and transaction timestamps. We do not store credit card numbers or full bank account details — sensitive payment information is handled directly by authorised payment providers and is not stored on ibayar88 servers.
Usage Data
We record data on how you interact with the platform — including games played, bets placed, session duration, and overall account activity. This data is used to improve your experience and to detect any unusual activity that may pose a risk to your account security.
2. How We Use Your Information and Our Cookies Policy
Primary Purposes of Data Use
Information collected by ibayar88 is used for the following purposes:
- Account management: Processing registrations, verifying identities, and enabling secure access to the platform.
- Transaction processing: Ensuring that MYR deposits are processed correctly and withdrawals are sent to the right payment method.
- Customer support: Enables the ibayar88 support team to accurately identify and resolve issues with your account.
- Platform security: Detecting fraud, unauthorised access attempts, and suspicious activity that may compromise user accounts.
- Service improvement: Analysing aggregated usage patterns to improve platform functionality and user experience.
- Communications: Sending important notifications related to your account, transactions, or changes to platform policies.
Cookies and Tracking
The ibayar88 platform uses cookies to enhance the user experience. Cookies are small files stored on your device when you visit our platform. We use three main types of cookies:
- Essential cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled without affecting your ability to use the platform.
- Performance cookies: Collects anonymous data on how users interact with the platform to help us improve our services.
- Preference cookies: Saves user preferences such as language and display settings to make future sessions more convenient.
You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect platform functionality.
3. Data Storage, Security and Third-Party Sharing
Data Storage and Retention Period
Your personal data is stored on secured servers and is accessible only to authorised ibayar88 staff. ibayar88 retains active account data for as long as your account remains active. Following account closure, certain data may be retained for the period required by legal obligations or to resolve any outstanding claims, before being securely deleted.
Data Security Measures
- All communications between your device and ibayar88 servers are secured using SSL/TLS encryption.
- User passwords are stored using strong hashing algorithms and cannot be read in their original form.
- Access to user data within the organisation is restricted to staff who require it to perform their job responsibilities.
- Security audits are conducted regularly to identify and address any technical vulnerabilities.
Sharing Information with Third Parties
Ibayar88 does not sell, rent, or trade users' personal information to any third party for marketing purposes. Limited data sharing may occur in the following situations:
- Payment provider: Required transaction information is shared with approved payment providers (such as FPX) to process deposits and withdrawals in MYR.
- Game software providers: Minimum required data is shared with approved game software providers to run the games.
- Legal requirements: Information may be disclosed to the relevant authorities if required by law or court order.
All third parties working with ibayar88 are bound by confidentiality agreements and must comply with our privacy policy.
4. User Rights, Policy Changes and How to Contact Us
User Rights Over Personal Data
As an ibayar88 user, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you. Requests can be submitted through our support team.
- Right to Rectification: If your information is inaccurate or outdated, you have the right to request a correction. You can also update certain details directly through your account settings.
- Right to Deletion: You may request the deletion of your personal data. However, certain data may need to be retained for a specified period for legal or legitimate operational reasons before it can be permanently removed.
- Right to Object: You have the right to object to the processing of your data for specific purposes, subject to the limits permitted by law.
Changes to This Privacy Policy
Ibayar88 reserves the right to update this Privacy Policy from time to time in line with changes to laws, technology, or how we handle data. Users will be notified of any material changes via their registered email or in-platform notifications. The latest version of this policy is always available on this page with an updated effective date. Continued use of the platform after changes are published constitutes acceptance of the revised policy.
How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to the ibayar88 team via:
- Email: [email protected]
- Live Chat: Available 24/7 after logging in to the platform
For more information about our platform and services, you may visit the Frequently Asked Questions us or contact customer support directly. We are committed to responding to all privacy-related enquiries within a reasonable timeframe.
Your Data is Protected, Your Experience is Secured
Register your ibayar88 account with confidence — our platform is built with data security as the top priority for users in Malaysia.